Hi
We’re launching today two important updates for all our Pro Gallery owners. We believe in both cases that they make the service easier to use, and indeed both changes are as a direct result of your feedback and the continuing success of Pro Gallery.
Firstly, Pay Me is the new way to claim your earnings from your Pro Gallery. It’s now an entirely self-service process that you can use at any time. You’ll find the Pay Me button on both Gallery Admin and your PhotoBox sales reporting page. To make a claim simply:
o Complete seller details (inc VAT status)
o Choose either:
1.Transfer to PhotoBox cash account for spend on the site (2 year expiry and 5 day lead time)
2. Or PayPal account (14 day lead time).Please note that lead times are there to protect you from fraudulent claims
o You can make up to one claim a day for either part or the full amount of earnings
o A £1 handling fee is applied if the PayPal request is under £50
o For invoices go to your PhotoBox Order History page
o Please be aware that email requests for bank account transfers will only be honoured until end August 2009
o For more details on Pay Me see our FAQ section
You’ll also be glad to hear that the new password protection feature is now live. That means as a seller you can now add a password to individual collections and send this to the people you want to be able to view the collection. To set a password, just go to your collections tab and click ‘Set password’. The ones you’ve password protected will be indicated by the padlock icon, you’ll need to be logged out to see this on your own gallery. People can then click on the link you send them and will be asked for the password. You can remove or update the password any time you like.
Please let us know how you find these changes and any other comments you have on our Pro Gallery service.
Best wishes
Mark Chapman
Managing Director
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There used to be an option to change the collection box sizes on the pro galleries, will this be returning.
Thank you for this – the Pro Galleries just get better and better. Now if we could just have a digital download facility and per gallery hit counters I’d be really happy
Seriously though, I really appreciate your efforts to continually improve the service.
Hi Russ
Thanks for your comment. You can vote for features like this that you want to see on Pro Gallery by going to http://www.photoboxgallery.com and clicking on ‘Want to improve Pro Gallery?’
Regards
Linda
PhotoBox Editor
Does this mean that we now (or from August) have only the option to be paid via PayPal (who will take a fee) or have credits on our Photobox account to buy prints with. Currently (up until this week) the money has been there for us to use to buy prints etc and then claim via invoice as and when needed. This is useful as there is then no need to use another method of payment for these prints. (Surely this is also better for you as you don’t he to pay a fee to a card issuer or to PayPal for these orders.)
Instead I now face losing some of my revenue to PayPal when I want to claim it and you face paying a fee to my card issuer or to PayPal every time I order anything instead of me paying from my credit balance?
Or have I misunderstood…
(On the up side, thank you for password protection options. How about the hit reports that we’re all still waiting for?)
I am still in the throes of getting used to getting my money! I have now transferred from Photobox to Photobox some of my hardearned money to pay for prints (but it will always take five days before I can use it) – and also managed to transfer money to Paypal – who have just let me know it is there. BUT I will have to wait another five working days for it to reach my bank account. (It has – as advised – already taken 14 days from when I asked for the transfer.) This means that the fastest time I can get any money out is approx.19 days. Does anyone else think this is a long time or am I just a moaning minnie? I am no financial techy – and maybe there is no faster secure way – but I do wonder where it is in the 14 day period that it doesn’t show anywhere!!
YES TO:
digital download facility (charged) and per gallery hit counters – SOON PLEASE
ALSO: I have asked for my account money £200+ to be transferred by BACS, and will pay for all future purchases by credit card, BUT, your system doesn’t hold my credit card details like amazon.com or play.com and I have to re-enter the same credit card details sometimes 5 times a week – or am I missing something??
… also, with Password Protection enabled (thanks) Can we still have a photo of the bride and groom ( or whatever .. ) showing in the ‘box’ rather than a big padlock?
Also, when I password protect the images, they go to the bottom of the page, what I want is the most recently created folders / collections at the top of the page like before, so that my customers don’t have to scroll down 10 sets of weddings that are not password protected to find yesterday’s wedding because it IS password protected!