Introducing Phoebe

By PhotoBox UK 3 years ago1 Comment
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As you know, we said we had been busy burrowing away making lots of plans for the coming months and we weren’t telling pork pies. We’re always looking for ways to make PhotoBox better and while we still have a long way to go, we like to think we’re not doing too shabby!

One thing we really rely on is your feedback and without it we’d be lost! So we always want you to update us on how we’re doing, how you’re doing, what we can do better, you know the score. One thing that keeps cropping up is questions about our site, “How do I…” “Do you sell…” “When will you get…” and sometimes it’s hard to reply to everyone quick enough. So we thought we needed someone who could take on of all of these queries for us and so a light bulb switched on, a thought popped into our heads, the heavens opened and along came Phoebe!

Phoebe, given her title thanks to our wonderful Facebook fans, is our new virtual agent. She knows the ins, outs, unders and overs of PhotoBox and everything we do. You can ask her What size your photos need to be when you upload them, how to create a Photo book, even if she can do the can-can (although, her answer for that probably won’t be yes) but if there’s anything you want to ask or if you need help with anything at all, our lovely Phoebe will be on hand 24 hours a day to help you out. So go and ask her a question :) She won’t tell you the week’s weather forecast or the lottery numbers but if it’s a PhotoBox query you’ve got, she’s your woman!

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We're a print company with a twist - it's personal. We take your photographs, and print them onto books, calendars, posters and mugs (to name just a few!). We also store photos, help you share them online, and come up with new ways of doing all things digital.We're in 19 countries across Europe, for more than 27 million people. Which means that wherever you go, you'll probably bump into somebody who knows about us.

One Comment

  • Sheila Gwilliam says:

    Just to say thanks to photo box ordered my collage photo yesterday had a query which was dealt with quickly and efficiently then e-mail same today to say my collage was being dispatched then low and behold this morning (Saturday) my collage arrived all neatly packed. Brilliant service highly recommended

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